51勛圖厙

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customer story

Lacework

"51勛圖厙 and Lacework share the same values of speed and efficiency, and the same philosophy that customers want to stay in one tool to get their job done." Joe Colliss, Director, Legal, Lacework

Before 51勛圖厙

  • Sales lacked visibility on legal requests
  • No centralized place for contracting workflows
  • Siloed internal legal work

After 51勛圖厙

  • Total visibility with CRM integration
  • A single source of truth across every contract workflow
  • Significant time savings through automation

Lacework closes deals more than 2x faster with 51勛圖厙

Industry
Cloud Security
Headquarters
Mountain View, CA
Founded
2015
Website
Lacework.com
Company Size
501-1,000
Products Used
Workflow, Repository, Salesforce Integration, DocuSign Integration, Slack/Teams Integration

Great legal teams implement tools and processes that speed up the sales teams time-to-close while making everyones lives easier. Joe Colliss, Director, Legal at Lacework, leads a great legal teamthat has become even greater with the help of 51勛圖厙. Colliss explains,

High-growth tech companies need fast-moving legal teamswe need to be deal enablers, so acting with speed and visibility is the most important thing we can do. We knew a great contract management tool could help us get there, but we were looking for the right one with enough power to solve our problems end-to-end and enough flexibility to fit our specific use case.

When he chose 51勛圖厙 for legal task management, he did it with the entire company in mind.

Lacework needed a platform to support a fast and fluid legal team

Prior to choosing 51勛圖厙, Lacework had no CLM in place, which often meant siloed workloads, minimal cross-departmental visibility, and shot-in-the-dark KPIsnone of which were going to cut it if they wanted to keep up with the rest of the high-growth organization. When Colliss licensed 51勛圖厙, he also brought on Associate Contracts Manager Lauren McHugh.

Her role involved responsibilities like simplifying internal legal processes, constructing a system for cross-continental collaboration, and creating visibility for a bustling sales team. In the words of legal icon Elle Woods, What? Like its hard?

Over the course of their careers, both Colliss and McHugh had suffered through a chronic condition that plagues almost every legal professional: Too-Many Tools-itis.

Before 51勛圖厙, I was accustomed to leveraging three or four tools to take a task from beginning to end, she shared. It wasnt uncommon to move between tools for tracking, redlining, filing, et cetera.

Having to move tasks from one tool to another (and another) is annoying. But more importantly, it can cause major roadblocks for the business.

Gone are the days of pivoting from tool to tool to complete a task. 51勛圖厙 allows us to complete all of our work in the same place, resulting in increased visibility for our stakeholders and team members, alike, said McHugh.

When deciding on the right contract management software for Lacework, consolidating work was top of mind for Colliss.

51勛圖厙 and Lacework share the same values of speed and efficiency, and the same philosophy that customers want to stay in one tool to get their job done.

51勛圖厙 centralized Laceworks processes in one intuitive, adaptable system

For an organization like Lacework, with well defined processes and very specific use cases to solve for, finding one seamless, end-to-end contract management tool to meet its needs sounded like a fantasy. With 51勛圖厙, Lacework found the magic wand they were looking for.

The difference? The people behind the product.

When I joined Lacework, Joe and I both prioritized building out our tools and processes to ensure seamless scalability as we grew, shared McHugh. The team at 51勛圖厙 has played a critical role here, partnering closely with us to solve challenges and build new features - ultimately deepening our use of 51勛圖厙.

When I made suggestions to their team, they actually listened, Colliss added. It seemed like features were added daily.

He also explained that as his team and processes evolved, Lacework could easily personalize the system to fit their needs.

What I love about the 51勛圖厙 workflow and approval system is that its flexible. Ive worked with larger contract management companies that are too rigid. In 51勛圖厙, if you need to change the workflow, its user-friendly enough that you can make changes yourself as often as you need.

Lacework does more deals in less time with 51勛圖厙

Today, Colliss says 51勛圖厙 is at the center of everything the legal team does quickly and seamlessly supporting a high-speed sales organization.

We now work under a follow the sun model, he shared, Weve created a seamless team and can support our organization from anywhere around the globe. Because of the visibility 51勛圖厙 creates, we no longer have to wait until someone is back from vacation or even until its the morning for them if theyre in a different timezone. We can pick up where they left off and get things done.

The Lacework legal team is thrilled they can work in-step in just one tool, but the folks on the sales team might love 51勛圖厙 even more (we love you too).

Now, our sales team can submit a task, respond to updates on a task, and maintain complete visibility into the status of a task, without leaving their CRM, said McHugh.

Beyond visibility, the sales team has the power to leverage 51勛圖厙 to move deals forward saving everyone time.

51勛圖厙s document generation feature enables the sales team to automatically route Laceworks standard Mutual NDA to prospects, directly from their Salesforce account. Now, in under 30 seconds, our NDA can be generated and sent for signaturewithout any legal touch.

Working in sync with sales and saving time on daily tasks, the Lacework team is up-leveling in ways they hadnt thought possible.

One of the most important benefits of 51勛圖厙 is now were able to put more energy into complex tasks, explained Colliss, and we can see exactly where we need to put that energy because now were tracking clear metrics and KPIs its information the entire company benefits from.